{"id":2107,"date":"2025-12-04T15:22:24","date_gmt":"2025-12-04T15:22:24","guid":{"rendered":"https:\/\/absorbentbyjrs.com\/terms-and-conditions\/"},"modified":"2026-03-24T14:20:36","modified_gmt":"2026-03-24T14:20:36","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/absorbentbyjrs.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2107\" class=\"elementor elementor-2107 elementor-189\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a88fa57 e-flex e-con-boxed e-con e-parent\" data-id=\"a88fa57\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a5c4e2 elementor-widget elementor-widget-heading\" data-id=\"4a5c4e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c0cc2a elementor-widget elementor-widget-heading\" data-id=\"0c0cc2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Preamble<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe38fc6 elementor-widget elementor-widget-text-editor\" data-id=\"fe38fc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>These General Terms and Conditions of Sale (GTC) apply to all sales made via the absorbentbyjrs.com website, operated by JRS Racing. Head office: 194 rue des Grenaches, 34160 Saint-G\u00e9nies-des-Mourgues\u2028 Workshop\/Technical premises: Le Fenouillet, 34470 P\u00e9rols\u2028 Email: contact@absorbentbyjrs.com\u2028 After-sales service telephone number: JRS after-sales service \u2013 dedicated number (will be provided once the line is activated)\u2028 Confirmation of an order implies full and complete acceptance of these GTC. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c2134b elementor-widget elementor-widget-heading\" data-id=\"4c2134b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Products<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bedff2 elementor-widget elementor-widget-text-editor\" data-id=\"0bedff2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The products offered for sale are Absorbent kits, patented innovations designed to improve the performance of mountain bike suspension systems. Each kit includes: technical foams with variable density, a specific plastic support optimised for air circulation, and the necessary mounting accessories depending on the pack\/kit purchased. Some packs may be delivered without tools; details are provided on the product page. The product sheets provide specifications, compatibility information and installation instructions. The images are not contractually binding but are true to life.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6387c3c elementor-widget elementor-widget-heading\" data-id=\"6387c3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Price<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b79ae elementor-widget elementor-widget-text-editor\" data-id=\"18b79ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Prices are quoted in euros (\u20ac) inclusive of all taxes (VAT included). Delivery charges are indicated before the order is confirmed. The applicable prices are those in force at the time of order confirmation.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6dc125 elementor-widget elementor-widget-heading\" data-id=\"d6dc125\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Order<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7229233 elementor-widget elementor-widget-text-editor\" data-id=\"7229233\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The order is final after full payment. JRS Racing reserves the right to cancel or refuse an order in the event of payment issues or previous disputes. A confirmation will be sent by email after validation.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9534671 elementor-widget elementor-widget-heading\" data-id=\"9534671\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Payment<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4357b10 elementor-widget elementor-widget-text-editor\" data-id=\"4357b10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Payment is made online via a secure payment provider. No banking information is retained by JRS Racing. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e0bce3 elementor-widget elementor-widget-heading\" data-id=\"0e0bce3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Delivery<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b62164 elementor-widget elementor-widget-text-editor\" data-id=\"5b62164\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Deliveries are made to the address provided when placing the order. The delivery times given are indicative (usually 3\u20137 working days). In the event of any apparent damage to the parcel upon delivery (torn, crushed or wet packaging), the customer must, before accepting the parcel: (i) make clear and precise reservations on the delivery note to the carrier, (ii) immediately notify JRS Racing at contact@absorbentbyjrs.com. If the parcel is accepted without reservation and damage is subsequently discovered, JRS Racing will assist the customer in making a claim against the carrier, but the company cannot be held liable for damage caused by the carrier if no reservations were made at the time of delivery. JRS Racing cannot be held liable for delays attributable to the carrier or to force majeure.      <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cd1179 elementor-widget elementor-widget-heading\" data-id=\"4cd1179\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Right of withdrawal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aa2731 elementor-widget elementor-widget-text-editor\" data-id=\"3aa2731\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In accordance with the law, the customer has a period of 14 days from receipt of the product to exercise their right of withdrawal. The product must be returned new, complete and in its original packaging. Return shipping costs are the responsibility of the customer. Refunds will be issued after the product has been checked, excluding initial delivery costs.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e28297e elementor-widget elementor-widget-heading\" data-id=\"e28297e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">8. Warranty<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c47ab6f elementor-widget elementor-widget-text-editor\" data-id=\"c47ab6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Absorbent products come with a one-year limited warranty covering manufacturing defects. The warranty does not cover:<br>&#8211; normal wear and tear of parts (foam, compressible elements)<br>&#8211; damage resulting from incorrect assembly, modification, storage or improper use<br>&#8211; damage caused by incompatible third-party components or failure to follow instructions<br>In the event of a defect, the customer should contact customer service at contact@absorbentbyjrs.com. After analysis, JRS Racing will offer, as appropriate: repair, replacement, credit note or refund. Decisions are made after inspection and validation of the defect.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61d55d1 elementor-widget elementor-widget-heading\" data-id=\"61d55d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">9. Responsibility and safety of use<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57334b7 elementor-widget elementor-widget-text-editor\" data-id=\"57334b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The customer is responsible for installing and using Absorbent products. The products are designed for sporting use on bikes equipped with compatible suspension systems; they must be installed and adjusted in accordance with the instructions. JRS Racing accepts no responsibility for: &#8211; material damage (including damage to other components of the bicycle) resulting from incorrect assembly or improper adjustment; &#8211; bodily injury, wounds or accidents resulting from incorrect assembly, improper use or misinterpretation of the guides. The tutorials, instructions and videos provided are for guidance only and have no contractual value. They are intended to assist the user; they do not guarantee a specific result. For maximum safety, it is recommended that installation be carried out by a specialist workshop.     <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d190def elementor-widget elementor-widget-heading\" data-id=\"d190def\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">10. Use and safety warning<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd34dd7 elementor-widget elementor-widget-text-editor\" data-id=\"fd34dd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Absorbent products must be used in accordance with their intended purpose and the recommendations provided. The user assumes full responsibility for the general condition of their bicycle and for complying with safety instructions. JRS Racing cannot be held liable in the event of use contrary to the recommendations of the suspension manufacturer or bicycle manufacturer.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12486f4 elementor-widget elementor-widget-heading\" data-id=\"12486f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">11. Intellectual property\/patent<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5987155 elementor-widget elementor-widget-text-editor\" data-id=\"5987155\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The Absorbent system is protected by a patent held by JRS Racing. Any reproduction, copying, modification or distribution, in whole or in part, of the concept, product or protected elements is strictly prohibited and will result in legal action. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91d7dec elementor-widget elementor-widget-heading\" data-id=\"91d7dec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">12. Personal data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7492dfb elementor-widget elementor-widget-text-editor\" data-id=\"7492dfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The data collected is used solely for order processing and customer relations, in accordance with the website&#8217;s Privacy Policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad02c7f elementor-widget elementor-widget-heading\" data-id=\"ad02c7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">13. Force majeure<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-042ea73 elementor-widget elementor-widget-text-editor\" data-id=\"042ea73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>JRS Racing cannot be held liable for the partial or total non-performance of its obligations in the event of force majeure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-784c848 elementor-widget elementor-widget-heading\" data-id=\"784c848\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">14. Applicable law and disputes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24c6dbd elementor-widget elementor-widget-text-editor\" data-id=\"24c6dbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>These GTC are governed by French law. Any dispute relating to their interpretation or execution shall fall within the exclusive jurisdiction of the courts of Montpellier. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19fed22 elementor-widget elementor-widget-text-editor\" data-id=\"19fed22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a9 2025 \u2013 Absorbent by JRS \/ JRS Racing \u2013 Tous droits re\u0301serve\u0301s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-964e4eb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"964e4eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-950e358 elementor-widget elementor-widget-heading\" data-id=\"950e358\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions of the \u201cAbsorbent 30 Day Test \u2013 Spring Edition\u201d Offer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3b6aa6 elementor-widget elementor-widget-text-editor\" data-id=\"b3b6aa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"132\" data-end=\"310\">As part of the \u201cAbsorbent 30 Day Test \u2013 Spring Edition\u201d offer, JRS Racing, owner of the Absorbent brand, allows customers to test the Absorbent Alpha kit for a period of 30 days.<\/p><p data-start=\"312\" data-end=\"426\">If the customer is not satisfied with the product, they may request a refund under the conditions described below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d02de0 elementor-widget elementor-widget-heading\" data-id=\"6d02de0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Scope and Eligibility of the Offer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7508d1 elementor-widget elementor-widget-text-editor\" data-id=\"b7508d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"476\" data-end=\"633\">The \u201cAbsorbent 30 Day Test \u2013 Spring Edition\u201d offer applies to any order of the Absorbent Alpha kit placed between March 26 and June 20, 2026.<\/p><p data-start=\"635\" data-end=\"710\">The offer is exclusively valid for purchases made directly from JRS Racing:<\/p><ul data-start=\"712\" data-end=\"822\"><li data-section-id=\"kvlih1\" data-start=\"712\" data-end=\"750\">via the official Absorbent website<\/li><li data-section-id=\"309h7r\" data-start=\"751\" data-end=\"822\">or through direct sales by the brand (events, services, direct sales)<\/li><\/ul><p data-start=\"824\" data-end=\"998\">Products purchased from resellers, distributors, or partners are not eligible for this offer, unless otherwise specified by the reseller, who will then assume responsibility.<\/p><p data-start=\"1000\" data-end=\"1099\">The refund request must be submitted within a maximum of 30 days from the date of product delivery.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2404ac elementor-widget elementor-widget-heading\" data-id=\"d2404ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Offer Limitations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7279809 elementor-widget elementor-widget-text-editor\" data-id=\"7279809\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1132\" data-end=\"1165\">The offer is strictly limited to:<\/p><ul data-start=\"1167\" data-end=\"1261\"><li data-section-id=\"fnex8h\" data-start=\"1167\" data-end=\"1194\">one refund per customer<\/li><li data-section-id=\"223kwe\" data-start=\"1195\" data-end=\"1223\">one refund per household<\/li><li data-section-id=\"19h4ffb\" data-start=\"1224\" data-end=\"1261\">one Absorbent Alpha kit per order<\/li><\/ul><p data-start=\"1263\" data-end=\"1377\">If multiple kits are purchased within the same order, only one kit will be eligible for a refund under this offer.<\/p><p data-start=\"1379\" data-end=\"1600\">JRS Racing reserves the right to refuse any refund request in cases of clear abuse, fraud attempts, circumvention of these terms, or multiple accounts or similar identities (same name, address, email, or contact details).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f119855 elementor-widget elementor-widget-heading\" data-id=\"f119855\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Refund Request Procedure<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-556ace4 elementor-widget elementor-widget-text-editor\" data-id=\"556ace4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1640\" data-end=\"1747\">All refund requests must first be submitted by email to the following address: <a class=\"decorated-link cursor-pointer\" href=\"mailto:sav@absorbentbyjrs.com\" rel=\"noopener\" data-start=\"1723\" data-end=\"1745\">sav@absorbentbyjrs.com<\/a><\/p><p data-start=\"1749\" data-end=\"1847\">This must be done within a maximum of thirty (30) calendar days from the date of product delivery.<\/p><p data-start=\"1849\" data-end=\"1874\">The request must include:<\/p><ul data-start=\"1876\" data-end=\"1966\"><li data-section-id=\"1h0kmpo\" data-start=\"1876\" data-end=\"1896\">the order number<\/li><li data-section-id=\"19pj9vv\" data-start=\"1897\" data-end=\"1925\">the customer\u2019s full name<\/li><li data-section-id=\"yol0o0\" data-start=\"1926\" data-end=\"1966\">the email address used for the order<\/li><\/ul><p data-start=\"1968\" data-end=\"2055\">The request must also include photos of the product to verify its condition, including:<\/p><ul data-start=\"2057\" data-end=\"2241\"><li data-section-id=\"bjcjks\" data-start=\"2057\" data-end=\"2081\">the closed packaging<\/li><li data-section-id=\"7q93h7\" data-start=\"2082\" data-end=\"2106\">the opened packaging<\/li><li data-section-id=\"el3tm3\" data-start=\"2107\" data-end=\"2137\">a view of the complete kit<\/li><li data-section-id=\"1t2vyp9\" data-start=\"2138\" data-end=\"2171\">a view of the foam components<\/li><li data-section-id=\"1u74619\" data-start=\"2172\" data-end=\"2201\">a view of the rod\/support<\/li><li data-section-id=\"4px34p\" data-start=\"2202\" data-end=\"2241\">an overall view of the kit contents<\/li><\/ul><p data-start=\"2243\" data-end=\"2328\">After validation of the request, the return address will be provided to the customer.<\/p><p data-start=\"2330\" data-end=\"2513\">The customer must ship the product within a maximum of seven (7) calendar days following validation of their request by JRS Racing.<br data-start=\"2461\" data-end=\"2464\" \/>Failing this, the request may be considered void.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dec2359 elementor-widget elementor-widget-heading\" data-id=\"dec2359\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3 bis. Mandatory Return Questionnaire<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13efb77 elementor-widget elementor-widget-text-editor\" data-id=\"13efb77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2563\" data-end=\"2704\">As part of the \u201cAbsorbent 30 Day Test \u2013 Spring Edition\u201d offer, the customer agrees to complete a return questionnaire provided by JRS Racing.<\/p><p data-start=\"2706\" data-end=\"2828\">This questionnaire aims to better understand the user experience, usage conditions, and reasons for returning the product.<\/p><p data-start=\"2830\" data-end=\"2921\">The questionnaire is available at the following link: <a class=\"decorated-link\" href=\"https:\/\/forms.gle\/TGFT4en7MxXaKiEU8\" target=\"_new\" rel=\"noopener\" data-start=\"2886\" data-end=\"2921\">https:\/\/forms.gle\/TGFT4en7MxXaKiEU8<\/a><\/p><p data-start=\"2923\" data-end=\"2993\">The refund is conditional upon receipt of the completed questionnaire.<\/p><p data-start=\"2995\" data-end=\"3115\">Failing this, JRS Racing reserves the right to suspend or refuse the refund until the requested information is received.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b372fa7 elementor-widget elementor-widget-heading\" data-id=\"b372fa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Product Return Conditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0d5bdb elementor-widget elementor-widget-text-editor\" data-id=\"f0d5bdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3156\" data-end=\"3214\">To be eligible for a refund, the product must be returned:<\/p><ul data-start=\"3216\" data-end=\"3350\"><li data-section-id=\"nm8i01\" data-start=\"3216\" data-end=\"3228\">complete<\/li><li data-section-id=\"tn4yxz\" data-start=\"3229\" data-end=\"3243\">functional<\/li><li data-section-id=\"10dddnm\" data-start=\"3244\" data-end=\"3258\">not broken<\/li><li data-section-id=\"13om5ks\" data-start=\"3259\" data-end=\"3275\">not modified<\/li><li data-section-id=\"tvzaxb\" data-start=\"3276\" data-end=\"3308\">with all components included<\/li><li data-section-id=\"rrtisa\" data-start=\"3309\" data-end=\"3350\">with packaging in very good condition<\/li><\/ul><p data-start=\"3352\" data-end=\"3420\">Normal use of the product within the context of testing is accepted.<\/p><p data-start=\"3422\" data-end=\"3531\">Any product that is broken, modified, incomplete, or unsuitable for resale will not be eligible for a refund.<\/p><p data-start=\"3533\" data-end=\"3615\">JRS Racing reserves the right to assess the condition of the product upon receipt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66489d5 elementor-widget elementor-widget-heading\" data-id=\"66489d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Return Shipping Costs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b091563 elementor-widget elementor-widget-text-editor\" data-id=\"b091563\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3652\" data-end=\"3713\">Return shipping costs are the responsibility of the customer.<\/p><p data-start=\"3715\" data-end=\"3888\">The customer is responsible for ensuring proper delivery of the package until it is received by JRS Racing.<br data-start=\"3822\" data-end=\"3825\" \/>It is recommended to use a tracked and signed delivery service.<\/p><p data-start=\"3890\" data-end=\"3961\">No refund will be issued in case of loss of the package by the carrier.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-701bfa1 elementor-widget elementor-widget-heading\" data-id=\"701bfa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Initial Shipping Costs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-693a572 elementor-widget elementor-widget-text-editor\" data-id=\"693a572\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3999\" data-end=\"4081\">Initial shipping costs are not refundable under the \u201cAbsorbent 30 Day Test\u201d offer.<\/p><p data-start=\"4083\" data-end=\"4197\">The refund applies only to the amount paid for the product, after deduction of any discounts or promotional codes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-916ac72 elementor-widget elementor-widget-heading\" data-id=\"916ac72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Verification and Refund<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae36dd4 elementor-widget elementor-widget-text-editor\" data-id=\"ae36dd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"4236\" data-end=\"4303\">Upon receipt, the product will be inspected by the JRS Racing team.<\/p><p data-start=\"4305\" data-end=\"4466\">If all conditions outlined herein are met, the refund will be processed within a maximum of 14 days via the original payment method used at the time of purchase.<\/p><p data-start=\"4468\" data-end=\"4633\">JRS Racing reserves the right to delay the refund until the returned product is received and the file is fully validated (photos, questionnaire, product compliance).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d578b99 elementor-widget elementor-widget-heading\" data-id=\"d578b99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">8. Acceptance of Terms<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b7641f elementor-widget elementor-widget-text-editor\" data-id=\"5b7641f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col text-sm pb-25\"><section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:ba8d49f8-9f58-40bb-a19c-82f15f0c9fb3-0\" data-testid=\"conversation-turn-2\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"f6abb01b-4a35-4dfc-94c4-5f19679d2ce3\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling\"><div class=\"flex flex-col text-sm pb-25\"><section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:ba8d49f8-9f58-40bb-a19c-82f15f0c9fb3-0\" data-testid=\"conversation-turn-2\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"f6abb01b-4a35-4dfc-94c4-5f19679d2ce3\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling\"><p data-start=\"4668\" data-end=\"4808\" data-is-last-node=\"\" data-is-only-node=\"\">Participation in the \u201cAbsorbent 30 Day Test \u2013 Spring Edition\u201d offer implies full and unconditional acceptance of these terms and conditions.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions 1. Preamble These General Terms and Conditions of Sale (GTC) apply to all sales made via the absorbentbyjrs.com website, operated by JRS Racing. Head office: 194 rue des Grenaches, 34160 Saint-G\u00e9nies-des-Mourgues\u2028 Workshop\/Technical premises: Le Fenouillet, 34470 P\u00e9rols\u2028 Email: contact@absorbentbyjrs.com\u2028 After-sales service telephone number: JRS after-sales service \u2013 dedicated number (will be provided [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2107","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions - Absorbent by JRS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/absorbentbyjrs.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - Absorbent by JRS\" \/>\n<meta property=\"og:description\" content=\"Terms and Conditions 1. Preamble These General Terms and Conditions of Sale (GTC) apply to all sales made via the absorbentbyjrs.com website, operated by JRS Racing. Head office: 194 rue des Grenaches, 34160 Saint-G\u00e9nies-des-Mourgues\u2028 Workshop\/Technical premises: Le Fenouillet, 34470 P\u00e9rols\u2028 Email: contact@absorbentbyjrs.com\u2028 After-sales service telephone number: JRS after-sales service \u2013 dedicated number (will be provided [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/absorbentbyjrs.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Absorbent by JRS\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-24T14:20:36+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/terms-and-conditions\\\/\",\"url\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/terms-and-conditions\\\/\",\"name\":\"Terms and Conditions - Absorbent by JRS\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/#website\"},\"datePublished\":\"2025-12-04T15:22:24+00:00\",\"dateModified\":\"2026-03-24T14:20:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/terms-and-conditions\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/terms-and-conditions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/terms-and-conditions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/\",\"name\":\"Absorbent by JRS\",\"description\":\"la r\u00e9volution de la suspension VTT\",\"publisher\":{\"@id\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/#organization\",\"name\":\"Absorbent by JRS\",\"url\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/absorbentbyjrs.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/logo-abs-blanc.png\",\"contentUrl\":\"https:\\\/\\\/absorbentbyjrs.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/logo-abs-blanc.png\",\"width\":114,\"height\":64,\"caption\":\"Absorbent by JRS\"},\"image\":{\"@id\":\"https:\\\/\\\/absorbentbyjrs.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Terms and Conditions - Absorbent by JRS","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/absorbentbyjrs.com\/en\/terms-and-conditions\/","og_locale":"en_US","og_type":"article","og_title":"Terms and Conditions - Absorbent by JRS","og_description":"Terms and Conditions 1. Preamble These General Terms and Conditions of Sale (GTC) apply to all sales made via the absorbentbyjrs.com website, operated by JRS Racing. 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